Question 1

What is cremation jewellery?

Accepted Answer

Cremation jewellery, sometimes called ashes jewellery or memorial jewellery, is specially designed jewellery that holds a small portion of a loved one's cremation ashes. It allows you to keep their memory close and carry a meaningful connection wherever you go.

Question 2

How does cremation jewellery work?

Accepted Answer

Each piece is designed with a discreet chamber that can hold a small amount of ashes. Once filled, the chamber is permanently  sealed to protect the contents.

Question 3

What sets Eiremento’s Celtic keepsake jewellery apart from other makers?

Accepted Answer

Eiremento distinguishes itself by designing and handcrafting every keepsake individually to order in Dublin, Ireland. This bespoke approach guarantees that each piece is one-of-a-kind and meets the highest standards of quality and craftsmanship. We use only the finest precious metals, sourced locally and 100% recycled, ensuring lasting beauty, durability, and a commitment to sustainability. Our unique focus on Celtic cremation keepsakes blends heritage artistry with meticulous attention to detail, offering customers meaningful and enduring jewelry that reflects both personal significance and exceptional craftsmanship.

Question 4

What can be placed inside cremation jewellery?

Accepted Answer

While cremation ashes are the most common memorial element, many people also choose to preserve:
A lock of hair
Dried flowers from a funeral service
Burial soil
Something from a meaningful location
Small handwritten notes

Question 5

What personalised engraving options does Eiremento offer on its keepsake jewelry?

Accepted Answer

At Eiremento, we provide free personalised engraving on all our handcrafted Celtic cremation keepsake jewelry, allowing you to create a meaningful tribute. You can personalise your keepsake with names, dates, fingerprints, handwriting, or meaningful symbols, making each piece uniquely yours.

Our standard engraving uses a carefully selected font that complements the artisanal style, but if you prefer a specific font, you can send us a sample or simply provide the font name. While we strive to replicate the exact font you request, please note there may be slight variations. This customisation service is an essential part of our commitment to creating heritage-rich, personalised jewelry crafted with care in Ireland.

Question 6

How do I fill the jewellery with ashes?

Accepted Answer

Your keepsake will come with simple instructions and a filling kit. If you prefer we can fill and permanently seal your keepsake. Get in touch to arrange sending us some ashes.

Most local funeral homes or jewellers will be happy to assist you in filling your keepsake.

Question 7

What materials are Eiremento keepsakes created from?

Accepted Answer

Eiremento keepsakes are meticulously handcrafted in Ireland using only the finest sterling silver or solid 10ct gold (no plating). These high-quality materials are chosen to guarantee both the longevity and enduring beauty of every piece. Sterling silver is renowned for its strength and timeless appeal, while 10ct gold provides a durable and elegant finish. Combined with skilled craftsmanship and attention to detail, this choice of materials ensures that each unique Celtic cremation keepsake not only honors heritage but will also stand the test of time for generations to come.

Question 8

How should I care for my silver and gold Celtic keepsake jewellery?

Accepted Answer

For detailed instructions tailored to our unique Celtic cremation keepsake collection, please see our dedicated jewellery care page, which offers a comprehensive guide on how to maintain your treasured keepsakes for years to come.

Question 9

Can my Eiremento keepsake be passed down as a family heirloom?

Accepted Answer

Yes, Eiremento jewelry is made with the highest craftsmanship and quality materials, adhering to these care practices will ensure your memorial keepsake not only remains beautiful for many years but also becomes a treasured family heirloom that can be passed down through generations, honoring both your memories and the rich Celtic heritage.

Question 10

Why is my sterling silver jewellery turning dark?

Accepted Answer

Tarnishing on your keepsake jewelry is a natural process caused by exposure to air, moisture, and the unique chemistry of your skin. This subtle discoloration is a common reaction for authentic sterling silver used in artisanal jewelry and does not indicate a defect. To maintain the beauty and longevity of your piece, tarnish can be safely removed using gentle cleaning methods such as a soft polishing cloth specifically designed for fine jewelry or mild soapy water followed by thorough drying. Avoid abrasive materials or harsh chemicals to preserve the intricate craftsmanship and heritage of your keepsake. Regular care will help your Eiremento jewelry retain its exceptional quality while honoring the tradition it embodies.

Question 11

How often should I clean my jewellery?

Accepted Answer

Regular light cleaning is preferable to occasional heavy cleaning. A quick polish every few weeks can help maintain shine and prevent tarnish buildup.

Question 12

Does Eiremento offer custom orders or accommodate special requests?

Accepted Answer

Yes, Eiremento is proud to create custom orders and accommodate special requests, ensuring each piece is as unique as the memory it honors. As a handcrafted Celtic keepsake jewelry store based in Ireland, Eiremento values the importance of personalisation. Customers interested in custom designs or specific requirements are encouraged to reach out through the contact page, where we will collaborate closely to bring your vision to life with the highest craftsmanship and respect.

Question 13

What payment methods are accepted at Eiremento?

Accepted Answer

At Eiremento, we accept all major credit and debit cards, including Visa, Mastercard, and American Express, providing you with flexible payment options. Additionally, you can choose secure payment methods such as PayPal, Apple Pay, and Google Pay. To ensure your personal and payment details remain safe throughout the transaction, all payments are processed using encrypted, industry-standard security protocols.

Would like to break your payments into convenient and flexible installments tailored to your needs? we  provides a payment plan option for orders over €500, allowing you to split your purchase  This option is designed to make acquiring our handcrafted Irish keepsake jewelry more accessible. To arrange a payment plan, simply GET IN TOUCH, and we will work with you to find the best solution that fits your requirements.

Question 14

Does Eiremento sell gift vouchers?

Accepted Answer

You can give the gift of choice with an Eiremento gift voucher, allowing your recipient to select their preferred piece from our unique collection of handcrafted Celtic cremation keepsake jewelry. To purchase a gift voucher, please click HERE

Question 15

What are Eiremento’s shipping options, costs, and delivery?

Accepted Answer

Eiremento ships worldwide, carefully packaging each handcrafted piece to ensure it arrives securely and safely. Every order is tracked and fully insured to provide peace of mind throughout transit. 
Standard shipping with AnPost is included free of charge on all orders and offers reliable tracked and insured delivery. 
For larger purchases exceeding €500, courier shipping is available at no additional cost, providing faster and more direct delivery. 
Customers can also select shipping upgrades at checkout for an additional fee, allowing customisation of delivery speed or method. 
Production times and dispatch details are clearly stated on the website to keep customers informed from order to arrival, reflecting Eiremento’s commitment to quality, transparency, and customer satisfaction. Click HERE for more details on shipping

Question 16

What is Eiremento’s return policy?

Accepted Answer

At Eiremento, we strive to ensure you are completely satisfied with your handcrafted Celtic Cremation keepsake. If you are not entirely happy with your purchase, you may return the piece to us for a refund. However, please note that personalized items, including engraved or custom-designed jewelry, cannot be accepted for return unless there is a manufacturing fault. This policy reflects the unique and bespoke nature of our artisanal products, which are crafted with care and heritage to the highest standard in Ireland. If you believe your piece is faulty, please contact us promptly for assistance.

Question 17

Does Eiremento offer any discounts for purchasing multiple Celtic cremation keepsakes?

Accepted Answer

Eiremento provides special discounts for customers purchasing multiple Celtic cremation keepsake jewelry pieces. If you buy 3 to 4 keepsakes, you receive a 10% discount on your order. For larger purchases of 5 or more keepsakes, the discount increases to 20%. These offers reflect Eiremento’s commitment to making its handcrafted, heritage-rich Irish jewelry more accessible while maintaining the highest artisanal quality. This multi-piece discount is ideal for families or groups looking to honor their loved ones with unique, carefully crafted keepsakes. Get in touch before purchasing to receive your discount code. Remember to mention how many keepsakes you would like to purchase to ensure you receive the correct discount code

Question 18

Does Eiremento sell their unique keepsake jewellery wholesale?

Accepted Answer

Yes, Eiremento partners with funeral homes and resellers worldwide to ensure that our handcrafted Celtic cremation keepsake jewellery is available to a broad range of customers. By working closely with these trade partners, we streamline access to our unique pieces, allowing families and clients to honor their heritage with meaningful, high-quality keepsakes regardless of their location. 
Our partnerships help integrate Eiremento’s keepsake jewellery into funeral service offerings and retail selections, supporting the emotional needs of those seeking a lasting tribute. If you are interested in joining our network as a trade partner, please contact us through the dedicated Sell with us page to learn more about collaboration opportunities.

Question 19

How can I get help if I have a question that isn’t answered here?

Accepted Answer

If you cannot find the answer to your question in the FAQ's, please don’t hesitate to reach out to us directly. We offer personalized customer support through our live chat feature, where we can assist you in real time. Alternatively, you can email us at support@eiremento.com with your inquiry, and we will respond promptly. You may also contact us via the contact page on our website, ensuring your questions about our unique, heritage-inspired jewellery.

Frequently Asked Questions